Effective Date: December 25, 2025
Company: Growprofyts, a sole proprietorship of Anishek Kumar, C-2, Shiv Nagar Colony, Lalganj, Ranchi, Jharkhand – 835103
1. Nature of Our Services
Growprofyts provides customized lead generation and digital marketing services. Unlike a physical product or subscription software, our services involve time, strategy, campaign setup, and execution that begin immediately upon engagement. As such, our refund policy reflects the nature of service-based work rather than product-based purchases.
2. Service Fees
Once an engagement has begun and work has commenced (including but not limited to campaign strategy, ad account setup, creative development, or WhatsApp/lead system configuration), service fees are non-refundable. This is because these fees compensate for time, resources, and work already delivered, regardless of the final campaign outcome.
3. Ad Spend
Advertising spend (e.g., Meta Ads budget) is separate from our service fees and is paid either directly by the client to the advertising platform, or passed through to the platform on the client’s behalf. Ad spend is non-refundable once campaigns are live, as this expenditure is controlled by the third-party advertising platform (such as Meta) and not by Growprofyts.
4. Cancellations
- Clients may cancel an ongoing engagement by providing written notice as per the notice period specified in their service agreement.
- Fees already paid for work completed or in progress up to the cancellation date are non-refundable.
- Any applicable pro-rated adjustments, if offered, will be handled on a case-by-case basis and are not guaranteed by default.
5. Performance Guarantees
Where a specific performance guarantee (such as a profit-return guarantee) is offered as part of an engagement, any related terms — including qualifying conditions and remedies if the guarantee is not met — are governed exclusively by the specific written agreement signed with that client, not by this general Refund Policy. Nothing on this website should be interpreted as an automatic refund entitlement outside those specific written terms.
6. Circumstances Where a Refund May Be Considered
Refunds are considered only in exceptional circumstances, such as:
- Growprofyts being unable to begin or deliver contracted services due to reasons entirely within our control.
- Duplicate or erroneous payments.
Refund requests under this section must be raised in writing within 7 days of the issue arising, and are evaluated at the sole discretion of Growprofyts.
7. Non-Refundable Circumstances
Refunds will not be issued for:
- Dissatisfaction with campaign results where services were delivered as agreed (marketing outcomes depend on multiple factors, including market conditions, client responsiveness, and third-party ad platform performance, which are outside our sole control).
- Change of mind after work has commenced.
- Delays caused by the client’s failure to provide timely approvals, assets, or information.
8. How to Request a Refund
Refund requests must be submitted in writing to the email below, including your name, business name, and reason for the request. We aim to respond within 3 business days.
9. Governing Law
This Refund Policy is governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Ranchi, Jharkhand.
10 Contact Us
For refund-related queries, contact:
Email: [email protected]
Mailing Address: C-2, Shiv Nagar Colony, Lalganj, Ranchi, Jharkhand – 835103
11. Updates to This Policy
GrowProfyts may revise this policy from time to time. Any updates will be reflected on this page. Please review this policy before subscribing to a new service.
